Refund policy

Return Window

You can request a return within 14 days of delivery.

Conditions

Items must be:

  • Unused
  • In original packaging
  • In original condition

Request a Return

📧 info@liyaisha.com

Refunds

Refunds take 3–7 business days after approval.

Damaged / Wrong Items

Contact us within 14 days of delivery with photos or videos.
We will replace or refund the item.

Lost / Delayed Packages

Eligible for refund or reshipment if:

  • No tracking updates for 15+ days, or
  • Not delivered within 60 days

Non-Returnable Items

  • Sale items
  • Gift cards
  • Cosmetics / hygiene items
  • Underwear, swimwear, or intimate items (unless unopened)

Incorrect Address

No refunds for addresses incorrectly provided.

Contact

📧 info@liyaisha.com